Privacy policy

Operator & Jurisdiction: Operated by Rain Media (an iScale Consulting entity). This site is intended for users located in the United States and governed by U.S. laws.

Information Collected:

  1. Voluntary Information: Name, shipping/billing address, phone number, email address, payment details (processed via secure third-party processors), account credentials, and customer service communications.
  2. Automated Data & Cookies: IP address, browser/device type, geolocation data, browsing interactions, cookies, web beacons, and analytics scripts.
  3. Social Media: Information shared when interacting with our official social media accounts and blogs.

Use of Information:

  1. Processing payments, fulfilling orders, and account administration.
  2. Customer support and order tracking notifications.
  3. Marketing emails and SMS messages (express consent provided during checkout/signup; opt-out available via "Unsubscribe" links or replying "STOP" to texts).
  4. Website optimization, security fraud prevention, and performance analytics.

Data Sharing & Protection: We do not sell or rent personal phone numbers or sensitive data to third parties for independent marketing. Data is shared solely with necessary service providers (payment gateways, logistics carriers, IT/SMS delivery platforms) under strict confidentiality.